Turning real business SOPs into rules an agent can actually follow

Learn how to transform business SOPs into actionable rules for AI agents. See a live demo of rule extraction, classification, and adaptation to uncoverable cases.

Gemini LangGraph Large Language Model workflow Rules

Overview

Business SOPs are written for people, not machines - and flattening them into rigid flowcharts is why automation breaks on real cases. Live: extracting the rules out of a written SOP, tagging each as a hard boundary, a guideline, or a suggestion, then running a workflow inside them. Then I break it - a case the SOP doesn’t cover - and show it adapt without crossing a hard line.

Links

https://dewly.ai
Dewly is an AI property operations platform that automates guest communication, cleaner coordination, and issue resolution for short-term rental properties. It integrates with existing PMS, OTA channels, and communication platforms (WhatsApp, SMS, Email) to provide 24/7 multilingual support, learn property-specific rules, and deliver actionable morning briefings, reducing manual operational burdens for hosts.

Tech stack